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Now that many brands are retreating to major centres and the customers are heading on line perhaps now is the time to launch a concept we mentioned some time past The Click and Collect Café, a destination for orders offering changing facilities and a returns service and good coffee. Customer does not need to wait in at home for on line orders and can collect at their convenience, also takes the hassle out of returns. This pushes traffic back in to our smaller towns Centres.   No less than Sir Terence Conran agrees, see his letter to the editor of Retail Week Nov 15th a man worth listening to. Business opportunity?

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